Contact information

Contact Us

We’ve Got Your Back. Whether you have a sizing question, need help with an order, or want to give feedback on your new gear, the TYGON team is always ready to assist you.

1. Customer Support

For the fastest resolution regarding orders, shipping, or returns, please reach out to us via:

  • Email: tygon.00011@gmail.com

  • WhatsApp: +201008752380

(Pro Tip: To help us resolve your issue faster, please include your Order Number in your first message).

2. Business Hours

Our support team grinds daily to get back to your inquiries as fast as possible.

  • Working Days: Monday to Friday

  • Working Hours: 12:00 PM to 12:00 AM

(Messages received outside of these hours will be handled promptly at the start of the next business day).

3. Our Location

TYGON is a fully online brand based in Cairo, Egypt. We do not currently operate physical storefronts for walk-in purchases or hand-delivered returns. All sales, deliveries, and exchanges are handled seamlessly through our reliable shipping partners.

(Note: We are currently focused on individual customer orders and do not offer wholesale or bulk shipping at this time).